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How Credit Card Surcharges Can Save Your Repair Shop from Transaction Fee Losses

Sarah Janssen

Account Lead

Are Credit Card Transaction Fees Eating Into Your Repair Shop’s Profits?

In the automotive repair business, every dollar counts. Between managing parts, labor, and overhead, repair shops have to keep a close eye on their bottom line. But one cost that’s often overlooked is credit card transaction fees—those small charges can really add up. This is especially true when you’re purchasing parts on behalf of customers. If your shop’s feeling the pinch from these fees, it’s time to rethink how you handle payments.

The Problem: How Transaction Fees Cut Into Your Profits

Repair shops typically buy parts upfront and bill customers later. While this makes things easier for customers, it can seriously impact your profits due to credit card transaction fees. These fees usually range from 2% to 3.5%, depending on the card and processor. The Nilson Report in 2023 revealed that global credit card fees exceeded $100 billion annually. For high-volume shops or those dealing with expensive parts, these fees can quickly add up. As your costs increase, your profit margins shrink, leaving you with a tough decision: you’ll either have to absorb the extra cost or raise your prices—and risk losing customers.

The Solution: Introducing the 2.4% Credit Card Surcharge Program

To combat rising costs, repair shops can implement a 2.4% credit card surcharge program. This program lets you pass credit card processing fees directly to customers who choose to pay with a credit card. By doing so, you’ll recover most of the fees that would otherwise chip away at your profits. The program complies with legal guidelines, ensuring full transparency and fairness. Both Visa and Mastercard allow surcharges, as long as you clearly disclose them to customers at the point of sale.

Why This Surcharge Program Makes Sense

The 2.4% surcharge program offers several advantages. First, it helps you maintain your profit margins without raising overall prices. You’ll stay competitive in a tough market by offering lower markups on parts. If your shop incurs $1,000 in transaction fees monthly, this program could save you up to $720 annually.

This solution isn’t limited to automotive repair shops. Businesses like appliance repair services, custom fabricators, and small manufacturers can all benefit from applying surcharges. Any business that buys products upfront and resells them to customers can use this strategy to manage costs and keep their finances stable.

Conclusion: Take Control of Your Business’s Finances

In an industry with tight profit margins, it’s essential to find ways to cut costs. The 2.4% credit card surcharge program offers a simple, effective way for repair shops to offset transaction fees and stay profitable. By adopting this approach, your shop can protect its bottom line while offering competitive pricing. As you evaluate your financial strategy, consider implementing this surcharge program to boost your shop’s profitability and long-term success. Take this step today and watch it transform your business’s financial management.

Want advice on setting up a surcharge program?

We host weekly live trainings teaching you how to get the most out of your surcharge program, and if you want to get learning right now, you can download our Surcharge Canada Guide.

Download the Surcharge Canada Guide
Surcharge Canada Guide