As a business owner, every dollar counts. Whether it’s reinvesting in your business, improving the customer experience, or simply staying ahead in a competitive market, finding ways to save is key to growth. For Chris, a barber who’s been running his shop for just under two years, switching to a surcharge-enabled payment solution has been nothing short of transformative.
“Thousands of Dollars Saved—That’s a Game Changer”
For Chris, these savings aren’t just numbers on a balance sheet. They’re the equivalent of two extra haircuts a week, money that can go directly into improving his shop, buying new equipment, and creating a better environment for his team and clients. “I can reinvest it into my business, put it towards improvements, new supplies, and just grow,” he explains.
“When I think about it, it’s thousands of dollars a year. And that makes a huge difference. Long term? It’s massive.”
A Seamless Transition
Switching to a surcharge program might sound daunting, but Chris found it surprisingly easy.
“Oh, it was super easy,” he says. “It just took a couple of days. I went through all my statements, and it was a very smooth transition.”
Chris also discovered the flexibility of the program, which allows him to accept both credit cards (with a small surcharge) and debit cards (which remain surcharge-free). “It’s really a smooth transition. It’s no big deal.”
Clients Understand—and Support It
One of Chris’s initial concerns was how his customers would react to the new surcharge model. However, his fears were quickly put to rest.
“There has been zero response, really,” he shares. “I had one guy ask me about it, but besides that, everyone is totally understanding. If anything, they’re supportive. They just want to see me grow.”
This positive reception has been a huge relief and a testament to the trust and loyalty Chris has built with his clients.
A Win-Win for Everyone
For Chris, the decision to implement surcharging was clear: “It’s a no-brainer. It’s better for me, and it’s better for the clients. I want to still give the same value and service to my clients, and this program allows me to do that while also saving so much money in the long run.”
Surcharging has not only helped Chris maintain the high-quality service his clients expect but also given him the financial freedom to invest in his shop’s future.
Spreading the Word
Chris is passionate about sharing his experience with other small business owners. “I’m going to try to tell everybody about it. I think everyone should know who owns a business, and I think it’s a no-brainer, realistically.”
His advice? Don’t let fear hold you back. Whether you’re running a barbershop, a café, or a boutique, surcharging can be a game-changer for your business—just as it has been for his.
Surcharge programs are designed to help small businesses save on payment processing fees while maintaining flexibility and delivering the same exceptional service their clients know and love. For Chris, this simple shift has made all the difference.
If you’re a business owner looking for ways to save and grow, maybe it’s time to take Chris’s advice. Surcharging might just be the solution you’ve been searching for.
